SMS PATIENT SURVEYS · MED SPAS & AESTHETIC PRACTICES
The survey your patients
actually complete.
Sondaggio delivers satisfaction surveys over SMS the moment treatment ends. A 5-character code. A 2-minute survey. Real-time data in your dashboard — before the patient reaches the parking lot.
No credit card. No annual contract. Most practices live same day.
You're flying blind — and by the time you find out, it's on Yelp.
Email surveys go unopened
Healthcare email open rates average under 20%. By the time a patient gets your follow-up, the moment has passed and they're not clicking your link.
"How was everything?" doesn't count
Patients smile on their way out. You have no idea who's thrilled, who's lukewarm, and who's already drafting a three-star review.
You find out too late
Negative reviews. Quiet no-shows. Refund requests. By the time you see the signal, the damage is already done and the patient is gone.
Three steps. Ten seconds of staff time. Real data.
Staff hands the patient a 5-character code
At checkout. Same motion as handing over a receipt. No scripts, no awkward ask, no training required.
Patient texts it. Gets the survey instantly.
Works on any phone that can send a text. No app download. No account. No login. Sondaggio replies with a personalized survey link in seconds.
Data hits your dashboard in real time
Ratings, NPS, free-text responses. Low scores trigger instant alerts so you can act while the patient is still in the parking lot — not after the review goes live.
Any aesthetic or medical practice where the patient experience is the product.
Med Spas
Botox, fillers, laser, body contouring. Capture satisfaction immediately after every treatment across every provider.
Aesthetic Practices
Surgical and non-surgical. Track patient sentiment across procedures, practitioners, and locations in one dashboard.
Dermatology & Skin Clinics
High visit volume means patterns hide fast. Sondaggio surfaces them before they become reputation problems.
Multi-Location Groups
Compare satisfaction scores by location, provider, and treatment type. Find what's working — and what isn't — across your whole network.
Everything you need. Nothing you don't.
SMS Delivery via Twilio
Carrier-grade SMS. We provision your dedicated number. Twilio costs included in every plan — no separate account needed.
Custom Survey Builder
Build your own questions, set branching logic, publish changes instantly. No support tickets, no developers, no waiting.
Real-Time Dashboard
NPS trends, individual scores, free-text responses. See satisfaction data the moment patients submit — not days later.
Low-Score Alerts
Set your threshold. When a score drops below it, the right person on your team gets notified immediately. Act before it escalates.
Pre-Built Templates
Injectables, device treatments, partner referrals. Start with a proven template and customize from there — live in minutes.
No PHI Collected
Survey responses aren't linked to patient identities in our system. Enterprise customers can add a HIPAA BAA.
Starts at $99/mo. Month-to-month. No contracts.
Twilio SMS included. Cancel any time. 14-day free trial — no credit card required. Plans for single locations to multi-site enterprise groups.
Stop guessing. Start knowing.
Most practices are live the same day and seeing real satisfaction data within 48 hours. 14-day free trial, no credit card, no annual lock-in.